Originally from Worcester, Colleen moved to the Cape at age 19 and soon began her insurance career at a local insurance agency. After 19 years at the agency, Colleen accepted a position at a regional Mutual insurance company as their Underwriting Manager, where she spent 8 years as a student of the insurance business. Realizing that she missed helping clients find insurance solutions, Colleen brought her talents to Safe Harbor in 2015 as a licensed insurance broker and teamed up with Donna Barr, to buy the agency in 2018.
Proud to be a graduate of the University of Phoenix at age 43, Colleen lives with her family in Harwich Port, where you'll frequently find her on the beach or the golf course - enjoying what life on the Lower Cape has to offer! Colleen is active in the Massachusetts Association of Insurance Women, the Brewster and Harwich Chambers of Commerce and is an enthusiastic volunteer for WE CAN, an organization dedicated to helping women in transition across Cape Cod.
Donna has worked in the insurance industry nearly 20 years, earning her Massachusetts Insurance Broker's license in 2002. She worked at several agencies before joining the Safe Harbor team in 2011. In her time here, Donna has handled many roles, ranging from sales and customer service to managing the office and running the accounting department. It was a natural progression for Donna to team up with Colleen Ormsby to buy the Agency and assume the roles of Vice President and Treasurer.
A Cape Cod native, Donna grew up in Harwich but moved "Off Cape" for a short time. When she and her husband decided to start a family, they bought a home in Harwich so they could raise their kids in the town that they love. When she's not working or focused on her children's activities, Donna and her husband enjoy camping and watching live music by their favorite locally and nationally recognized acts. She is also a member of the Cape Cod Chapter of the Massachusetts Association of Insurance Women.
Heidi began her insurance career in 2004 and quickly became a licensed insurance broker. She has enjoyed working at two large insurance agencies here on the Cape and was pleased to obtain the Certified Insurance Service Representative designation in 2007. When she was offered a position as an Underwriter at a small regional Mutual insurance company, Heidi jumped at the opportunity to expand her skills and to deepen her knowledge of the industry. She was able to spend a portion of her time there as a claims examiner, and a system technical expert. Heidi brought her skills to Safe Harbor in 2017 as an Account Executive. Often, her job is to use her sense of humor to keep her co-workers smiling! Heidi left her hometown of Salem to earn a degree in Hotel and Restaurant Management at Quinsigamond Community College in Worcester. Now she and her family live in Marstons Mills. When she's not involved in her kid's sporting activities, she can be found taking walks with her dog, Leroy. Heidi is a member of the Cape Cod Chapter of the Massachusetts Association of Insurance Women.
Ross has been in the insurance business since 1975. He owned and operated a large independent agency in Franklin County Massachusetts from 1980 until 2006. In 2006, under his leadership, his agency and four other agencies merged under the ownership of Berkshire Bank. With Ross serving as President and CEO, the Berkshire Insurance Group formed and became the largest property and casualty insurance agency in Western Massachusetts. In 2009, he resigned and moved to the Cape. Ross quickly returned the the independent agency system as the owner of Safe Harbor Insurance Agency, expanding the business and delivering personal attention to each of his clients until selling the Agency to Colleen and Donna in 2018. Ross is licensed in most New England states, New York and North Carolina. He lives with his family in Brewster and is active in the community most notably as a Director on the Brewster Ladies' Library Association. Ross enjoys travel with his family, photography, bird carving and he plays golf as often as the weather permits.